Complete Seller Guide
Everything you need to know about listing items, managing sales, and growing your business on our platform.
Getting Started as a Seller
Start Selling in 3 Steps
- 1
Complete Seller Registration
Click "Become a Seller" and provide business/personal information
- 2
Verify Your Identity
Upload ID and complete verification (1-2 business days)
- 3
Set Up Payments
Connect your bank account or PayPal to receive funds
No Listing Fees
List items for free - pay only when you sell
Reach Thousands
Access our community of active buyers
Seller Protection
Protected against fraud and chargebacks
Seller Verification
Verification Requirements
- Government-issued ID
- Selfie verification
- Valid email & phone
- Bank account or PayPal
Benefits of Verification
- Verified badge on listings
- Higher buyer trust & sales
- Faster payouts
- Higher listing limits
New Seller
Just starting
Rising Seller
5+ sales, 4.0+ rating
Established Seller
25+ sales, 4.5+ rating
Power Seller
100+ sales, 4.7+ rating
Elite Seller
500+ sales, 4.9+ rating
Creating Listings — The 7-Step Wizard
Guided Listing Wizard
Our step-by-step wizard walks you through every detail. AI assists along the way so you can list fast.
Photos
Upload 3-10 high-quality images from multiple angles. This is the foundation of your listing.
Drag & Drop Upload
Upload multiple images at once with drag-and-drop
Reorder & Crop
Arrange photos and use the built-in editor to crop or adjust
AI Auto-List
Click the AI button after uploading — AI fills title, brand, condition, price, and more from your photos
Video Upload
Add a short product video for higher engagement
Basic Info
Fill in (or refine AI-generated) details about your item.
Title & Description
Write a clear title and detailed description — or let AI generate them
Brand & Category
Brand auto-detected from images. Select the best category from suggestions
Condition
Rate from New with Tags (NWT) to Fair. AI can assess condition from photos
Item Specifics
Size, color, material, style tags — category-specific fields appear automatically
Pricing
Set your starting price, buy-now price, and optional reserve.
Starting Price
Set the opening bid amount for your auction
Buy Now Price
Optional instant-purchase price for buyers who don't want to wait
Reserve Price
Hidden minimum — listing won't sell below this amount
AI Price Suggestions
AI recommends pricing based on recently sold comparable items
Format
Choose how buyers purchase your item.
Auction
Traditional bidding — highest bid wins when the timer ends (with QBC anti-sniping)
Buy Now Only
Fixed price — buyers purchase instantly at your set price
Hybrid
Combine auction with a buy-now option so buyers can choose
Also set auction duration (1-30 days), schedule start time, and enable immediate payment if desired.
Shipping
Configure shipping options and return policy.
Shipping Method
Free shipping, flat rate, or calculated based on buyer location
Package Details
Set dimensions and weight for accurate rate calculation
Multi-Box Shipping
For large items that require multiple boxes
Returns Policy
Set your return window (7, 14, or 30 days) or mark as final sale
Promote
Boost visibility with sponsored placement. Choose from multiple pricing models.
Fixed Placement
Pay per day for guaranteed premium position on search & homepage
Pay Per Click
Pay only when buyers click on your promoted listing
Commission on Sale
Pay a % (5-7% based on location) only when your item sells — zero upfront cost
Featured Listing
Appear in the Featured section on the homepage for maximum exposure
Review & Publish
Preview your listing exactly as buyers will see it, then publish.
Live Preview
See your listing card and detail page before publishing
Quality Gate
Our quality checker flags missing info or potential issues
Save as Draft
Not ready? Save and come back later from your Listings page
Publish Instantly
Hit publish — your listing goes live within seconds
AI Auto-List (Vision AI)
Available in Step 1 (Photos). Upload photos, click the AI button, and all fields across every step are auto-filled.
Title & Description
Generated from image analysis
Brand Detection
Automatically identified from logos & labels
Condition Assessment
AI evaluates visible wear & condition
Style & Tags
Color, material, and style tags extracted
Category Suggestion
Best-fit category recommended
Price Estimate
Market-based pricing suggestion
Pro Tip: Use AI Auto-List for 10x Faster Listing
Upload your photos in Step 1, tap the AI Auto-List button, and all 7 steps fill out automatically. Then just review and publish — most sellers list in under 2 minutes.
Start Creating a ListingProduct Photography Tips
Do's ✓
- Use natural daylight or soft lighting
- Shoot against a clean, neutral background
- Include multiple angles (front, back, sides)
- Show close-ups of details and flaws
- Include size reference (ruler, hand)
- Show item in use when relevant
Don'ts ✗
- Use flash directly (creates harsh shadows)
- Shoot in low light (grainy photos)
- Use heavy filters that misrepresent colors
- Include clutter in background
- Use stock photos or images from other sellers
- Hide damage or imperfections
Pricing Strategies
Attracts more bidders and creates excitement. Good for unique items with high demand.
starting bid
Research similar items and price 20-30% below market value to encourage bidding.
of market value
Set a hidden minimum. Item won't sell below this price even with bids.
for valuable items
Research Before Pricing
Use these resources to understand market value:
Search Completed Auctions
See what similar items actually sold for
Price History Charts
View pricing trends over time
Shipping Best Practices
Shipping Timeline
Ship Within 3 Days
After payment confirmation
Upload Tracking
Add tracking number immediately
Packaging Guidelines
- Use sturdy boxes and quality packing materials
- Wrap fragile items individually
- Fill empty space to prevent movement
- Include packing slip with order details
- Insure valuable items
Late Shipping Affects Your Rating
Consistently late shipping results in lower seller ratings and reduced visibility in search results.
Seller Fees
6%
Final Value Fee
- No listing fees
- No monthly subscriptions
- Payment processing included
- Pay only when you sell
* Shipping costs paid by buyer are not subject to fees
Managing Your Sales
Analytics & Growth
Views
How many people viewed your listings
Watchers
Users tracking your items
Conversion Rate
Views that result in bids
Average Sale Price
Your typical selling price
Growth Tips
- Maintain fast response time to buyer questions
- Ship quickly and provide tracking promptly
- Build positive reviews by exceeding expectations
- List consistently to stay visible in search results
Seller Best Practices
Be Honest & Accurate
Accurately describe condition. Disclose all flaws. Honesty builds trust and reduces returns.
Respond Quickly
Answer buyer questions within 24 hours. Quick responses lead to more sales.
Ship Promptly
Ship within 3 days and always provide tracking. Late shipping hurts your rating.
Package Professionally
Protect items properly. First impressions matter when buyers receive packages.
Communicate Proactively
Keep buyers informed. Send shipping updates and thank them for purchases.
Handle Issues Gracefully
Resolve problems quickly and professionally. A good resolution can earn positive feedback.
Seller FAQ
Ready to Start Selling?
Join thousands of sellers and reach our community of active buyers!